@article{article, title  = {{What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews}},

 publisher = {{Emerald}},

 url = {{http://dx.doi.org/10.1108/ijchm-12-2021-1544 }},

 year = {{2022}},

 month = {{9}},

 author = {{Lee CKH and Tse YK and Zhang M and Wang Y}},

 doi = {{10.1108/ijchm-12-2021-1544}},

 journal = {{International Journal of Contemporary Hospitality Management}},

 note = {{Accessed on 2025/03/16}}}